Quality and Information Security Policy

Aindo S.p.A. is a technology company specialising in the design, development and delivery of innovative solutions for data synthesis and secure information valorisation. Our mission is to support clients in their innovation and digital transformation journey, offering services and technologies that improve process quality, data security and competitive capability.

 

 

Commitment and Objectives

Aindo’s Senior Management is committed to ensuring that services consistently meet contractual and regulatory requirements and client expectations. We safeguard the confidentiality, integrity and availability of information, allocating the necessary resources for continuous improvement. We promote a corporate culture oriented towards quality, security and individual responsibility.

 

Objectives

• Client satisfaction: Services that meet expectations with continuous monitoring
• Process quality: Efficiency, traceability and continuous improvement
• Information security: Protection of company and client information assets
• Regulatory compliance: Full adherence to GDPR and sector regulations
• Skills development: Continuous staff training
• Risk management: Proactive risk identification and mitigation

 

Processes

We manage interconnected processes covering the entire service lifecycle: from commercial management and requirements gathering, to design and technological development, through to operational delivery and client support. The framework is completed by qualified supplier management and staff skills development.

🛡️ Quality

Pre-contract feasibility analysis, project planning, requirements review, technical verification, code review, client validation, change management and non-conformity management.

🔒 Security

Strong authentication, access control, data encryption, separate environments, vulnerability assessment, continuous monitoring, incident management, backup and operational continuity.

 

Continuous Improvement

We are committed to continuous improvement through periodic internal audits, Management reviews, performance indicator monitoring and client feedback analysis. Every non-conformity becomes an opportunity for learning and growth.

 

This Policy applies to all Aindo personnel, collaborators and suppliers and is available upon request.

Trieste, 1 December 2025

Daniele Panfilo CEO

09/02/2026